All about shopping

The All About Shopping page on HomeBrainz.shop serves as your main guide to all the important information you need for a comfortable, safe, and informed shopping experience. Here you will find clear links to key subcategories that help you navigate store policies, delivery options, the returns process, and eco-friendly recycling.

What will you find here?

• Terms and Conditions
  Detailed information about the rights and obligations of buyers and sellers, including the process of concluding a contract, withdrawal from the contract, and personal data protection. Learn everything about order processing, the 14-day withdrawal period, return conditions, and exceptions.

• Returns and Complaints
  Practical instructions on how to proceed if you need to return or complain about a product. Find out how to file a complaint, what the processing times are, and how you will be refunded if your complaint or return is accepted.

• Shipping and Payment
  An overview of all delivery and payment options offered by the e-shop. See which shipping methods are available, how quickly you can expect your order, and which payment methods you can use.

• Recycling of Electrical Equipment, Batteries, and Accumulators
  Information about the eco-friendly disposal of used electrical appliances and batteries. Learn why and how to recycle properly, where to drop off old devices or batteries, and why protecting the environment in this way is important.